UPDATED: Joint Campus Placement Drive by IBM India Pvt. Ltd. on 22 Jan 2013 at CGC, Landran (Kharar-Banur Road) Mohali for Any Graduate, Any Post Graduates, Diploma Holders students of 2011 & 2012 passed out batches


Dear Students,

This is to inform you about the Joint Campus Placement Drive by IBM India Pvt. Ltd. on 22nd Jan 2013
at CGC Landran(Kharar-Banur Road) Mohali for Any Graduates, Any Post Graduates, Diploma Holders
students of 2011 & 2012 passed out batches.

The details are as follows:

Name of Company:IBM India Pvt. Ltd. (website: www.ibm.com/in/en)
Date : 22nd January 2013 (Tuesday)
Venue: Chandigarh Group of Colleges, Landran (Kharar-Banur Road) Mohali
Streams Eligible :Any Graduate, Any Post Graduates, Diploma Holders
Eligibilty Criteria :55% or 5.5 CGPA (aggregate of all semesters
percentage aggregate considered only for the highest degree pursued
Desirable Skills    
Fluency in Communications Skills (Both Spoken & Written)
Understanding of operating systems, windows 2000/NT/XP configuration options.
Browser Support- Internet Explorer.
Strong computer skills required for initial call handling.
Ability to identify basic hardware parts and aware of basic hardware concepts
User Level Familiarity with at least one e-mail client-outlook, Notes etc.
Skilled in commercially standard software apps & major desktop operating systems.
Awareness of basic networking concepts and technologies.
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
Excellent oral and written communication skills.
Neutral accent.
Questioning skills-probing skills, as relevent to the issueand level of the caller.

Batch: 2011 & 2012
Position :Technical Help Desk-Service Desk Delivery(SDD)
Job Profile    
Providing E-mail Technical Help Desk Services support to IBM Internal End Users and External Commercial
Account End Users across North America, EMEA & AP. the job will require you to handle inbound
calls/emails/chats regarding technical issues for end users.
Remote Infrastructue support delivery.
Perform problem cause analysis.
Resolve routine customer problem.
 Ability to identify Opportunity & Implement Process Improvements.
 Has Technical experience and skills in the areas of Problem Determination, creativity and analysis.
 Ability to meet a set of defined account agent productivity measurements.

Job Location :Banglore
Package: 2 LPA
Process: Group Discussion, Technical Interviews, Communication Assessment
For Registration :Visit www.cgc.edu.in
Note: Mandatory documents to be carried for the interview:
1. Photo ID Card (Driving License/Passport/Voter ID Card/College ID proof)
2. Marks Sheets (Highest Degree(for all the semesters) 12th, 10th
    Degree Certificates
5.Passport Sie Photo

If you are employed in any of the company, please bring:-

Present Organization offer Letter
Last 3 months payslip/hike letter.